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Company Details
Name of Company: SelfCare Home Health Products Ltd.
Main Location & Mailing Address: Vancouver: 43 West 6th Avenue, Vancouver, BC, V5Y 1K2
Other Locations & Mailing Addresses:
North Vancouver: 1340 Pemberton Avenue, North Vancouver, BC, V7P 2R7
Phone: 604-990-9422 Fax: 604-990-9424 Email: infonv@selfcarehome.com
Fraser Valley: Unit 108A, 17533 64th Avenue, Surrey, BC
Phone: 604-574-5801 Fax: 604-574-5805 Email: infosurrey@selfcarehome.com
Sechelt Outlet: 5654 Dolphin Street, Sechelt, BC, V0N 3A0
Phone: 604-741-9920 Fax: 604-741-9921 Email: infosc@selfcarehome.com
Website Address: www.selfcarehome.com
Contact Information
Email: infovan@selfcarehome.com
Telephone: 604-872-5800
Fax: 604-872-8388
Geographical Coverage(map of regions)
Primary: Region 2 - Vancouver Coastal, Region 3 - Fraser
Secondary:
MSO Approved Dealer To: Region 2 - Vancouver Coastal, Region 3 Fraser CSA #: 000297
Sales and Service
Hours of Operation: Monday to Friday: 8:00am to 5:00pm (North Vancouver), 9:00am to 5:00pm (Other Locations)
After Hours Service: All locations have voice mail. Weekend service for deliveries or replacements/repairs is available by appointment.
Scope:
Equipment Provided:
Specialty Areas: Power, manual wheelchairs & seating. As a full service provider, SelfCare can provide new, rental or consignment equipment and the technical service to maintain it.
Credentials
Staff Skills: SelfCare has a proven track record in providing medical equipment, supplies, and service throughout the Lower Mainland. The staff members receive regular product updates and attend manufacturer training courses to ensure their knowledge is current. Their skills are grouped into the areas of seating/mobility consultant (to assist with wheelchair & seating assessments), service technician, installation and delivery staff, medical equipment specialist (instore telephone assistance) and our Veterans Affairs Canada/Non-Insured Health Benefits specialist.
Professional Skills: SelfCare has 12 assessment staff available to service our clients and their therapists. The assessment staff have experience with a full range of power and manual mobility and seating products.
Experience: SelfCare has been in business since 1993, during which it has provided medical equipment and services to over 25,000 clients and worked with over 100 suppliers and manufacturers.
Payment / Billing Options
Why Choose Us:
We listen. Selecting the appropriate equipment is about the user and working together with you and your health care professionals as a team to find the solution that works best for you. We provide one stop shopping – from our sales, rentals, and consignment options, to our repair shop, delivery service, and equipment use training – SelfCare means complete care. We have the largest stock of demo and rental equipment available in the Lower Mainland. This gives the user a large range of flexible alternatives. You can trial equipment for purchase or decide to rent certain items if you are anticipating a change in your condition. We guarantee our products. Our knowledgeable delivery and customer service personnel ensure the equipment ordered is the equipment delivered. Delivery personnel make sure the equipment is installed or set up correctly for the client. We make house calls. We are happy to arrange in-home trials and in-facility assessments before you make the decision to buy. We use a positive attitude and respect when working with our clients, the health care professionals and caregivers to ensure everything we do helps to improve the quality of life of the user.
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